The following Frequently Asked Questions help explain how administrators can make the best use of Epicenter Server when used with Exchange Server.
Can I select which items in the GAL get synched to the users?
In Epicenter Server, edit the task, go to the Address Book page, click the Folder button, and select the desired address list. You can create a new static or dynamic address list from the Exchange Console if you have some other subset you wish to distribute.
How can I configure Epicenter to make it easier to manage?
The preferred way to configure Epicenter is to use an Exchange dynamic address list as the source address book and an Exchange distribution list (dynamic or static) as the recipient. With this strategy, Epicenter will automatically send to new recipients who appear in the distribution list, and will automatically include contacts that appear in the address list.
What’s a dynamic address list?
A dynamic address list allows you to define an Exchange address list based on a query instead of a specific list of people. This means that if people are added to or removed from Active Directory, the address list will automatically update.
How do I create an address list in Exchange?
Please see Microsoft TechNet:
http://technet.microsoft.com/en-us/library/bb124384(EXCHG.80).aspx
Please note that Connected Software cannot provide free support for how to use and configure Microsoft Exchange. This information is provided as a courtesy to our customers.
I use Hosted Exchange and I’m not allowed to create a new address list. What can I do instead?
Use a script for filtering. See the Downloads for Epicenter for an example of filtering by category.
I want to send just the Users in my GAL, not the Contacts. How do I do that?
Create a dynamic address list and set it as the source address book as follows: In Epicenter Server, go to the address book tab, choose Global Address List, click the Folder button, and select the new address list. Also see the next FAQ.
Why doesn’t my new Exchange address list appear in Epicenter?
Epicenter uses the Outlook Offline Address Book (OAB) to resolve names. A new address list will not appear in Outlook until Exchange has updated the OAB on the server and Outlook has downloaded it. To make the address list appear immediately, you can force the OAB to update on the Exchange server, then click Send/Receive in Outlook to download the change.
I’d like to send just part of a Public Folder. How do I filter it?
Epicenter supports using scripts for filtering. See the Downloads for Epicenter for an example of filtering by category.