The following Frequently Asked Questions help explain how Epicenter Server is licensed.
How many licenses do I need?
Licensing is based on the number of mailboxes that receive updates. The number of Exchange CALs does not matter and the number of BES licenses does not matter.
Does Epicenter track how many licenses I use?
Yes. Epicenter tracks which email addresses are currently assigned a license.
If I have two tasks distributing different address books, and a user is in both lists of recipients, does it count for two licenses or just one
What happens if I accidentally exceed the license count? Does Epicenter stop working?
Epicenter will send updates to all licensed users. Unlicensed users will not receive an update. A warning message will be written to the log in Epicenter.
Can I add licenses?
Yes, please contact your sales person. Once your purchase is completed, you will be notified that your license has been updated. Go to Epicenter, open the Help menu and select Sync License. You may need to restart Epicenter for the change to take effect.
If I buy Epicenter and I do not renew after a year, does the product still works?
Yes, Epicenter will continue to work. However, you will not be entitled to upgrades or to technical support. If you choose to renew later, you’ll need to pay for all of the intervening time, or buy a new license if it’s been more than three years.