Archive for the ‘ePreserver’ Category

Converting Large Filing Cabinets from AOL to Gmail

Wednesday, December 16th, 2009

Every so often we hear from a potential customer who has been using AOL for ten or fifteen years and has a very large personal filing cabinet. They are concerned about whether ePreserver can convert AOL to Gmail with such a large filing cabinet.

The answer is yes, and a customer recently sent us a screenshot to prove it:

95000 messages converted from AOL to Gmail
95000 messages converted from AOL to Gmail

This is the summary screen after ePreserver completed, showing that over 95,000 messages were converted to Gmail. Because the customer had a slow Internet connection, this took almost two days, but ePreserver completed the conversion successfully.

Posted in AOL, Message Conversion, ePreserver | No Comments »

Does the software work?

Monday, December 7th, 2009

The biggest question we get from our customers is, “Does your software work?” Converting some of the formats we support, such as AOL, is exceptionally difficult.The answer is yes, it works, and it works well. If it didn’t work well, we wouldn’t ship it. We’ve actually removed features from the products when they haven’t worked well for our customers.

We’ve spent twelve years making our software the best it can be. We sell our software to the government, the Fortune 500, small business owners, and many, many home users. We are a small company and keeping those customers happy is why we’ve been here for twelve years.

Does our software always work? The honest answer is that because of viruses, damaged system configurations, hardware failures, and other problems beyond our control there are some situations where our software does not do what you want it to. That’s true of any software you buy, and that’s why we offer an unconditional money back guarantee. The difference between us and most software companies is that we’ll give you a refund even if the problem isn’t our fault.

Posted in Address Magic, ePreserver | No Comments »