Archive for the ‘ePreserver’ Category

Converting Email to iPhone/iPad

Monday, December 12th, 2011

A customer wrote today to ask, “How would I get my email onto an iPad?” This is a great question because the answer is not obvious.

The short answer is that you don’t. You get your email onto whatever the iPad syncs with, and then the email will magically appear on your iPad (or at least some of it will, depending on how far back you sync.)

The iPad has three different ways to sync email.

POP3. If you use POP3 to access your email, then you are out of luck because POP3 doesn’t “synchronize” with the server. Instead, POP3 downloads the messages and deletes them from the server. Also, POP3 has no folder management.

IMAP: If your iPad connects to your email with IMAP, then your ipPhone or iPad will automatically sync with the IMAP server. If you need to get your mail from your current email client to an IMAP server, you can use Address Magic Personal PLUS to convert from numerous different email clients directly to IMAP.

ActiveSync: ActiveSync is like IMAP. Your iPhone or iPad will automatically sync with an ActiveSync server, you just need to get your email onto the server.

There is one special case and that’s Gmail. You can connect your iPad/iPhone to Gmail using POP3, IMAP, or ActiveSync. The best choice is to use ActiveSync because it will also sync your contacts and calendar. If you are using Gmail, then configure your iPhone or iPad to connect to Gmail with ActiveSync and your messages will automatically appear. If you are not using Gmail and you want to switch to Gmail, you can use Address Magic Personal PLUS to convert from numerous different email clients directly to Gmail.

 

Converting Large Filing Cabinets from AOL to Gmail

Wednesday, December 16th, 2009

Every so often we hear from a potential customer who has been using AOL for ten or fifteen years and has a very large personal filing cabinet. They are concerned about whether ePreserver can convert AOL to Gmail with such a large filing cabinet.

The answer is yes, and a customer recently sent us a screenshot to prove it:

95000 messages converted from AOL to Gmail
95000 messages converted from AOL to Gmail

This is the summary screen after ePreserver completed, showing that over 95,000 messages were converted to Gmail. Because the customer had a slow Internet connection, this took almost two days, but ePreserver completed the conversion successfully.

Does the software work?

Monday, December 7th, 2009

The biggest question we get from our customers is, “Does your software work?” Converting some of the formats we support, such as AOL, is exceptionally difficult.The answer is yes, it works, and it works well. If it didn’t work well, we wouldn’t ship it. We’ve actually removed features from the products when they haven’t worked well for our customers.

We’ve spent twelve years making our software the best it can be. We sell our software to the government, the Fortune 500, small business owners, and many, many home users. We are a small company and keeping those customers happy is why we’ve been here for twelve years.

Does our software always work? The honest answer is that because of viruses, damaged system configurations, hardware failures, and other problems beyond our control there are some situations where our software does not do what you want it to. That’s true of any software you buy, and that’s why we offer an unconditional money back guarantee. The difference between us and most software companies is that we’ll give you a refund even if the problem isn’t our fault.