Activate Your Software

This page will allow you to manually activate your product when you don't have an Internet connection or when you have problems with your firewall.


  1. Install the software on your computer, if you haven't already done so.
  2. Go to your Windows menu (formerly the Start menu) and click in the "Start Search" box.)
  3. Depending which product you purchased, enter one of the following two commands exactly as shown. Make sure you include the quotes and the word REGISTER at the end:
    Address Magic Personal:
    "C:\Program Files (x86)\Connected Software\Address Magic Personal\Magic" REGISTER
    "C:\Program Files (x86)\Connected Software\ePreserver\ePreserver" REGISTER
    Epicenter Server:
    From the Help menu in Epicenter Server, select Change License Code...
  4. The Enter Key window should open. Write down the Hardware Fingerprint that appears on your screen.

    Enter Key window

  5. Leave the Enter Key window open and fill out the form below.
  6. Click Submit below.
(that your wrote down from your screen)
(from your receipt)
(from your receipt)