Contact Us

You can reach Connected Software as shown below:


To contact MyCommerce about orders for Address Magic Personal or ePreserver, please see the Contact Us page for MyCommerce.

You can reach the Connected Software Sales Department at:
(866) 363-2700 - Toll Free in the continental USA
(978) 363-2700 - International

Technical pre-sales questions can also be sent to


To better serve you, all support requests should be made via email. Technical support is not available at the above phone numbers. Customers who have purchased a qualified support plan will receive direct dial phone numbers to support engineers.

Support requests will be answered within one business day.

Mailing address

Connected Software, Inc.
P.O. Box 29
West Newbury, MA 01985


(978) 477-6367