Knowledgebase: ePreserver > Troubleshooting
I get the error "certificate failure for imap.cs.com: self signed certificate or untrusted authority"
Posted by Jim Beveridge on 15 May 2008 02:58 AM

Symptom: When converting from CompuServe or AOL, you get the error "Certificate failure for imap.cs.com: self signed certificate or untrusted authority."

Problem: Windows doesn't ship with the necessary security certificates.

Solution: Go to Windows Update and install the optional component, Root Certificate Update.

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