(Applies to Address Magic Personal and all variants of ePreserver running on Windows Vista or Windows 7.)

Problem: You try to run the installer but receive the error, "The system administrator has set policies to prevent this installation."

Solution: Please perform the following steps:

1. Download the software again, but save it to your Desktop instead of running it.
2. Go to your Desktop.
3. Right-click the file you downloaded.
4. Choose "Run as Administrator."