Conversion error, location 2. Reason: MAPI_E_NOT_FOUND
Posted by Jim Beveridge, Last modified by Jim Beveridge on 27 January 2016 08:54 PM

Problem: When you send an update with Epicenter, you receive this error:

Conversion error, location 2. Reason: MAPI_E_NOT_FOUND.

Cause: Exchange Server permissions.

Solution:

Start by opening the manual for Epicenter (under Help/View Manual.) Go to Chapter 5, "Updating Exchange Mailboxes." Follow the instructions for Testing Mailbox Access. If this test does not succeed, then use one of the three Techniques to solve the problem.

Alternatively, if the test succeeds but Epicenter still does not work, then try this:

  1. Close Epicenter
  2. Open RegEdit
  3. Go to HKEY_CURRENT_USER\Software\Connected Software\Epicenter Server\Settings
  4. Create a DWORD value named UseMinimalRights
  5. Set it equal to 1
  6. Restart Epicenter and send an update.

On the other hand, if the UseMinimalRights value already exists and is already set to 1, then delete it.

 

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