Knowledgebase: ePreserver > Troubleshooting
AOL Inbox should be empty
Posted by Jim Beveridge, Last modified by Jim Beveridge on 29 May 2011 01:44 PM

Problem: ePreserver is transferring messages from my AOL Inbox, but my Inbox on is empty.

Cause: Your Inbox is the combination of the AOL "New Mail" and the "Old Mail" folder. Therefore, your Inbox is only empty if both of these folders are empty. If you look in the "Old Mail" folder, you'll see the messages that ePreserver is transferring.



(0 vote(s))
Not helpful