Knowledgebase: ePreserver > Troubleshooting
No AOL favorites are imported into Internet Explorer
Posted by Swift Admin, Last modified by Jim Beveridge on 17 February 2009 12:58 AM
Sympton: You have numerous favorites in AOL, but no favorites appear in Internet Explorer after running ePreserver.
Cause: Many favorites that show in AOL don't work in Internet Explorer. ePreserver does not transfer these favorites. You may not have any favorites that will work in Internet Explorer.
Solution: If you really want to transfer all your favorites, click the Settings button in ePreserver and check the box that says, "Include Favorites that only work in AOL." Remember: These favorites will not work in Internet Explorer!
If you need more information on how ePreserver can convert your AOL favorites to Internet Explorer, please see:
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