Knowledgebase: ePreserver > Troubleshooting
ePreserver did not convert distribution lists
Posted by Jim Beveridge, Last modified by Jim Beveridge on 04 September 2011 07:24 PM

(Applies to: ePreserver and ePreserver Recovery)

Problem: You used ePreserver to convert your address book, but the distribution lists were not converted.

Cause: You read your email on the web instead of with AOL 9.x.

Solution: Install AOL 9.5, sign in, wait for your address book to sync, then run ePreserver. You can uninstall AOL when you are done.


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