Knowledgebase: ePreserver > Troubleshooting
Error: "Microsoft Outlook is not installed or needs Repair in Control Panel"
Posted by Jim Beveridge, Last modified by Jim Beveridge on 30 March 2014 01:20 PM
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(Applies to: Address Magic Personal, ePreserver) Symptom: When you start the conversion, you receive "Error: "Microsoft Outlook is not installed or needs Repair in Control Panel"". Cause: You are running Outlook 2013 "Click-to-Run". Solution: Please upgrade to Build 426 or later. This is a free upgrade: ePreserver Address Magic Personal PLUS
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