Knowledgebase: ePreserver > Troubleshooting
Outlook 2013 is grayed out
Posted by Jim Beveridge, Last modified by Jim Beveridge on 30 March 2014 01:22 PM

(Apples to: Address Magic Personal, ePreserver)

Problem: You are running Outlook 2013 and it is grayed out, so you can't select it.

Cause: You are running the "Click to Run" version of Microsoft Outlook 2013.


Please upgrade to Build 426 or later. This is a free upgrade:


Address Magic Personal PLUS


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