Knowledgebase: Epicenter Server > Troubleshooting
Error: RESULT_PROPERTY_EPISERVE is not a valid short filename
Posted by Jim Beveridge on 25 November 2016 08:12 PM
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(Applies to: Epicenter Server) Problem: When you try to install or uninstall Epicenter Server, you see this error: Error: RESULT_PROPERTY_EPISERVE is not a valid short filename Cause: Bug in Windows Installer Solution: The Epicenter Server installer created a file named "RESULT_PROPERTY_EPISERVE" that is on a drive that is now inaccessible.
If you aren't sure how to find the value above, then go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData then do a search for RESULT_PROPERTY_EPISERVE. The first result will probably just be in a list of directories, so continue the search to find the second result.
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