Fax entries appear in address book in Outlook
Posted by Swift Admin, Last modified by Jim Beveridge on 13 December 2016 12:34 PM
(Applies to: Epicenter Server, Address Magic Enterprise)
 
Symptom: After importing an address book into Outlook, all of the fax numbers for the new entries appear in the Outlook address book. 
 
Cause: This is the way newer versions of Outlook are designed to work. 
 
Solution: There are three possible solutions:
    1. Don't send fax numbers.  Download the FaxFix.zip attachment from this article. Unzip it and place the Fixup.vbs file in the same directory as either Epicenter Server.exe or AddrLoad.exe.
    2. Move the fax numbers to a non-fax field, such as Business 2. Download the MoveFax.zip attachment from this article and place the Fixup.vbs file in the same directory as either Epicenter Server.exe or AddrLoad.exe.
    3. Educate your users about what they are seeing.

 



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