Fax entries appear in address book in Outlook
Posted by Swift Admin, Last modified by Jim Beveridge on 12 February 2018 02:28 PM
(Applies to: Epicenter Server)
 
Symptom: After importing an address book into Outlook, all of the fax numbers for the new entries appear in the Outlook address book. 
 
Cause: This is the way Outlook is designed to work. 
 
Solution: Please choose one of these three solutions:
    1. Don't send fax numbers.  Download FaxFix.zip, unzip it and place the Fixup.vbs file in the same directory as either Epicenter Server.exe (Usually C:\Program Files (x86)\Connected Software\Epicenter Server).
    2. Move the fax numbers to a non-fax field, such as "Business 2". Download MoveFax.zip, unzip it and place the Fixup.vbs file in the same directory as either Epicenter Server.exe.
    3. Educate your users about what they are seeing.

 



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