Knowledgebase: ePreserver > Troubleshooting
Why does ePreserver keep saying "No messages converted"?
Posted by Swift Admin, Last modified by Jim Beveridge on 22 November 2007 11:46 PM
Symptom: You've run ePreserver more than once, but ePreserver would not convert email messages after the first time.
 
Cause: If a message already exists in the destination folder, it will not be converted.
 
Solution: If you want to force all messages to be converted again, delete the messages in the destination folder.
 
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