Knowledgebase: ePreserver
Solving "AOL is currently using the screen name ..."
Posted by Swift Admin, Last modified by Jim Beveridge on 25 August 2015 09:56 AM
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(Applies to: ePreserver)
Symptom: When you try to convert your AOL Filing Cabinet, you get the error "AOL is currently using the screen name xxx" where xxx is your screen name.
Cause: The AOL data file is already in use because AOL is running.
Solution: Please perform the following steps:
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