Knowledgebase: ePreserver > Troubleshooting
"Invalid function" error
Posted by Jim Beveridge, Last modified by Jim Beveridge on 16 May 2012 05:10 PM

Symptom: When trying to convert your address book to Microsoft Outlook, you receive the error "Invalid function." ePreserver may hang.

Cause: Your address book is damaged. We have seen this caused by software that syncs your PDA.

Workaround: Click the Settings button in ePreserver and check the box under Address Book labeled "Allow duplicates." Click OK and continue the conversion.

 

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