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Knowledgebase : Address Magic Enterprise > Outlook and Exchange Questions
(Applies to: Epicenter Server and Address Magic Enterprise) SYMPTOM: You receive an error similar to the following: 04/19/11 07:58:27 [All Users] The user name resolved to John Doe, but there is no Exchange mailbox associated with that address. SOLU...
Versions of Outlook prior to 2003 had a limitation that the PST files (where messages are stored) could not exceed 2GB size, or they would become corrupted. The older versions of Outlook also had a second limitation in that they could only represent the u...
(Applies to: Address Magic and ePreserver) To determine if you are running the 64-bit version of Outlook 2010/2013, do this: * Open Outlook * Click the File tab in the top left * Click Help * Look to the right, under "About Microsoft Outlook"....
(Applies to: Address Magic Enterprise) SYMPTOM: After importing a new address book into an Outlook contacts folder, contacts appear multiple times in the Outlook address book, once per email address. This behavior is seen particularly when the source ad...
(PE,EE,EP) SYMPTOM: The new contacts in Outlook are sorted by First Name Last Name and you want them sorted by Last Name, First Name. CAUSE: Sorting of contacts in Outlook is determined by Outlook and by user preferences. Sorting is not determined by Ep...
(Applies to: Address Magic Enterprise) To choose a folder in the Exchange Public Folders, use the PUB format. Here is an example command line to copy the Exchange GAL to a public contacts folder named "Everybody". This command should all be typed on a sin...
(Applies to: Address Magic Personal PLUS, Address Magic Enterprise PLUS, ePreserver) PROBLEM: You are trying to use Outlook's archive function to archive messages that were imported by one of our products. CAUSE: This problem is caused by the des...
Symptom: You receive an error message such as this:Conversion error, location 83. Please report this error to Connected Software. (Error code 0x800cce32).Cause: Error 83 means that Address Magic tried to feed Outlook a message, but Outlook considered it ...
Symptom: Address Magic crashes converting your address book from Notes to Outlook. No useful error message is generated.Cause: Usually caused by a configuration problem on your computer.Solution: There are three possible workarounds.First, try to convert ...
(PE,EE) Symptom: After converting from the Exchange Server GAL to any other format (but particularly Microsoft Outlook), the distribution list members do not appear when you open the distribution list. Cause: Exchange Server creates a single email address...
(PE,EE,EPr)Symptom: When you convert an address book with over 16,000 contacts to a contacts folder in Outlook 97 through 2002, you receive the error MAPI_E_TABLE_TOO_BIG. This error can also happen if you try to convert more than 16,000 messages to a sin...
Symptom:  After importing messages from Eudora into Outlook, the timestamps for messages shown by Outlook are several minutes up to several days different than the timestamps shown by Eudora. Cause: This issue has several causes and you may be running int...
(EE)Symptom: You are converting an address book or messages to Exchange Server using the -o "User=xxx" option. You receive one of the following errors: The user name resolved to username@domainname, but there is no Exchange mailbox associated wi...
(EE) Symptom: You are trying to convert to an Outlook folder on an Exchange Server, but the "MAPI" ID isn't working.  For example, this doesn't work: addrload nsf mapi:Contacts Cause: The "MAPI" ID is only used to read the Exchange add...
(EE,EP)Symptom: You select GAL or you select Exchange Server/Other MAPI as the Destination when converting your address book to your Exchange Global Address List, but you receive the following error: Conversion error, location 16. Please report this error...
(PE,EE) Sympton: When Address Magic imports a large distribution list into Outlook, the distribution list is created but the distribution list is empty. No error is shown. Cause: This can happen if the contacts folder is stored on Exchange Server.  Exchan...
Symptom: You receive the error "The messaging interface has returned an unknown error. If the problem persists, restart Outlook."Cause: The problem is usually caused by a corrupt Outlook profile.Solution: Go into Control Panel / Mail, delete the...
The instructions for convert Mac Eudora to Outlook on the PC can be found in the manual for Address Magic Enterprise PLUS in the Quick Start section under Eudora to Outlook (the last Task in the list.)
(Applies to: ePreserver and Address Magic) PROBLEM: Outlook doesn't automatically fill in name and email addresses when you start typing their names. CAUSE: Outlook only does autocomplete for names you've typed in before, not necessarily names in...