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Knowledgebase : ePreserver > After Your Conversion
(Applies to: ePreserver and ePreserver Recovery) PROBLEM: You've converted your AOL email to Outlook but you do not see where to find the email in Outlook. ePreserver reported that it successfully converted your messages. SOLUTION: * Click th...
(Applies to: ePreserver) SYMPTOM: ePreserver ran successfully, but many attachments are missing. This problem only happens when converting local PFC files. Attachments from email saved on AOL work fine. CAUSE: ePreserver fully supports converting atta...
ePreserver tries very hard to determine the proper date and time for each imported messages, but there may be problems in some situations. Common situations include: * You are importing a PFC file from a country with a different date representation, e...
(Applies to: ePreserver, Address Magic) PROBLEM: You've converted your contacts to Gmail, but the contacts don't appear under "My Contacts." CAUSE: Contacts appear under their original AOL categories. SOLUTION: Look under other labels, like Au...
(Applies to: ePreserver) THIS ARTICLE IS OBSOLETE. EPRESERVER BUILD 420 AND LATER NO LONGER USE CSV FILES. Contacts are usually converted directly to Gmail as long as you have the .Net Framework 2.0 installed. However, in some cases it's not poss...
To find your new favorites in Internet Explorer after ePreserver runs, start Internet Explorer (the big blue letter "e"), and open your favorites: IE9: Click the white star in the top right IE7 and IE8: Click the yellow star in the top left. IE6 and old...
(Applies to: ePreserver and ePreserver Recovery) PROBLEM: You used ePreserver to convert your address book, but the distribution lists were not converted. CAUSE: You read your email on the web instead of with AOL 9.x. SOLUTION: Install AOL 9.5...
Symptom: Some or most of your emails weren't converted. Cause: The odds are very good that ePreserver did transfer all of your emails, but sometimes the messages can be hard to find them. Solution:  Here are some things to check for: The number is parenth...
(Applies to: ePreserver and Address Magic) PROBLEM: Outlook doesn't automatically fill in name and email addresses when you start typing their names. CAUSE: Outlook only does autocomplete for names you've typed in before, not necessarily names in...