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Knowledgebase : ePreserver > How To
(Applies to ePreserver [http://www.connectedsw.com/Overview/57266] and ePreserver Recovery [http://www.connectedsw.com/Overview/36401].) IMPORTANT: If you are transferring everything to a web mailbox like Gmail or Outlook.com, you do not need to follow ...
PROBLEM: You need to convert messages to their own PST file. CAUSE: ePreserver can only convert to the default PST file in Outlook. SOLUTION: The following list shows a workaround to the problem. This workaround is only recommended for Power Users who...
BACKGROUND: The AOL client creates PFC files that contains email, downloads, favorites, and other information. These PFC files (which stands for Personal Filing Cabinet) are so named because they sometimes end in the file extension PFC. For example, a fil...
(Applies to: ePreserver) QUESTION: How do I convert to Gmail with ePreserver? SOLUTION: ePreserver has built-in support for converting your AOL email and address book to Gmail. Please follow these steps: * Enable IMAP access in your Gmail acc...
(Applies to: ePreserver) PROBLEM: ePreserver copies your AOL favorites to Internet Explorer, but you want to favorites in Chrome. SOLUTION: * Run ePreserver so that your favorites end up in Internet Explorer. (Note: You can only copy favorite...
(PE,EE,EP) SYMPTOM: The new contacts in Outlook are sorted by First Name Last Name and you want them sorted by Last Name, First Name. CAUSE: Sorting of contacts in Outlook is determined by Outlook and by user preferences. Sorting is not determined by Ep...
(Applies to: ePreserver Forensic) PROBLEM: There's no obvious way to convert email from AOL webmail with ePreserver Forensic. SOLUTION: Officially, web mail isn't supported by the product since ePreserver Forensic can't recover deleted mail from ...
(Applies to: ePreserver) PROBLEM: There is no choice in ePreserver to convert to the iPhone or iPad. SOLUTION: #1. If you have an iCloud ".me" account, then ePreserver can convert directly to iCloud. Run ePreserver and select iCloud as your de...
(EPR) QUESTION: I want to convert multiple AOL screen names but I want to keep the emails and address books for each screen name separate, just like they were in AOL. SOLUTION #1 (WINDOWS XP AND WINDOWS VISTA ONLY): Each user should log in to Windows XP...
(Applies to Address Magic Personal and ePreserver) PROBLEM: Address Magic and ePreserver support converting to Windows Live Mail, but you lose the read/unread status for each message. The following solution is a workaround that will preserve the rea...
This article describes how to find your AOL Organize directory in various versions of Windows. This article applies to AOL versions 4 through 9.6. This article does _not_ apply to AOL Desktop 10.x. The AOL Organize directory contains the email, favorites...
To transfer your address book from one screen name to another, go to your Contacts into the AOL web interface, click Tools, and click Export. Save the contacts to a file. Sign out, sign in to the AOL web interface in the destination screen name, go to you...
ePreserver does not support converting directly to Thunderbird, but there is an easy workaround.Please follow these steps to convert your AOL address book and email to Thunderbird:Run ePreserver. Tell ePreserver to convert to Outlook Express (or Windows M...
"Include favorites that only work in AOL/Compuserve" means that many Favorite Places in AOL only work in the AOL client. For example, the Favorite in AOL 9 that goes to your address book won't work in Internet Explorer, it will only work in the ...
ePreserver always puts contacts in Outlook in the default Contacts folder. If you would like to put the AOL contacts in a separate folder, please follow the steps below: (the instructions look long, but you are just doing the same thing three times in a r...
Problem: ePreserver always mixes the converted information with existing data in Outlook. ePreserver will not allow you to choose a different folder.Solution: Create a new profile and a new PST file to store the data converted by ePreserver.Details: Pleas...
(Applies to: ePreserver and Address Magic) PROBLEM: Outlook doesn't automatically fill in name and email addresses when you start typing their names. CAUSE: Outlook only does autocomplete for names you've typed in before, not necessarily names in...
(Applies to ePreserver) PROBLEM: You are switching to Gmail, but you still need to get mail you receive at AOL. (ePreserver does not continue to forward email when you are done running it.) SOLUTION: Please do the following steps: * Go to you...